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Academy Practices

Just-in-time resources to equip you with how-to's, guides and supports to manage and grow your academy.

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How to send in a ticket that gets your problem solved TWICE as fast!

Are you tired of waiting on a solution to the ticket you submitted? Check this out!
Next Up: How to create a NAF account

How to create a NAF account

Learn how to create a NAF account to gain access to NAFTrack and certain areas of ASH
Next Up: User Management - Start Here

User Management - Start Here

Our new User Management takes an approach called “Role Based Access”.
Next Up: Youth PAR (Participatory Action Research) Tools - Now in ASH!

Youth PAR (Participatory Action Research) Tools - Now in ASH!

NAF’s Youth Engagement and PAR Toolkit and resources can be accessed in the ASH Learning Center under Academy Practices. 
Next Up: How to send in a ticket that gets your problem solved TWICE as fast!
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Pssst! Looking for your CEUs from NAF Next 2022?
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How to create a NAF account
Learn how to create a NAF account to gain access to NAFTrack and certain areas of ASH
Create New Internship
Learn how to create a new internship for an academy in NAFTrack
Internship Management|NAFTrack
The Academy Support Hub is here!
The Academy Support Hub (ASH) is brand new! We are excited to share a short video highlighting the intuitive navigation and a more...
User Management - Start Here
Our new User Management takes an approach called “Role Based Access”.
User Management
User Management - Role Descriptions
Learn about the different roles and permission in User Management, and what they mean for accessibility in NAF platforms.
User Management
User Management - Academy Leadership Role Changes
If you want to make changes to Academy Leadership roles, please go to the Academy Information form in the Quality Center. 
User Management
How to send in a ticket that gets your problem solved TWICE as fast!
Are you tired of waiting on a solution to the ticket you submitted? Check this out!
Teacher Reset of Student Password
Learn how to reset a student's NAFTrack account password
Adding Students to a Class
Steps to add students to classes that have been created
Class Management|NAFTrack|Student Management
Accessing Quality Level Certificates
Step-by-step directions for finding and downloading quality level certificates for your academy.
Quality Center
Submitting Dual Enrollment Course for Approval
The process for submitting dual enrollment courses for approval by NAF is an automated process in the NAFTrack Certification. Just follow these...
COVID-19 Updated Options for Meeting NAFTrack Certification Internship Requirements
Due to COVID-19, we temporarily changed the NAFTrack Internship Requirements
Edit Employers
Learn how to make changed to internship employer information including employer name, phone number, address, parent corporation and active status
Editing a Student's Profile Information
Students can change information such as their date of birth, email, and password
Editing Students
Learn how to edit student information including name, date of birth, gender, email, and more
Student Management
Establishing a Student Account
How students establish their student accounts to log in to the NAFTrack Certification portal
Student Management|NAFTrack
How long does it take for information to come from NAFTrack Certification into ASH?
Student Graduation
How to approve and graduate students in NAFTrack
Book virtual training time with a NAF staff member!
Scheduling office hours is a great way to receive some extra training or ask more detailed questions about NAF, in a video chat or call format.
NAFTrack Certification Overview
Here you'll find info on the benefits of getting NAFTrack Certified and the required criteria to do so
NAFTrack
Student Request for Course Recognition
Student Requesting Forgotten Password
If a student forgets their password they can reset it themselves
Student Management
Student Upload - Excel
Learn how to upload multiple students into NAFTrack simultaneously using an excel spreadsheet
Student Management|NAFTrack
Student Upload - Manual
Learn how to add individual students into NAFTrack manually
Student Management|NAFTrack
Submitting a Request for Course Recognition for Dual Enrollment
Students can request course recognition for an approved dual-enrollment course
Submitting Dual Enrollment Course for Approval
The process for submitting dual enrollment courses for approval by NAF is an automated process through NAFTrack Certification
Class Management
System Technical Specifications and Supported Platforms
Details on operating system and web browser requirements for NAFTrack compatibility
Upload of Culminating Project No Longer Required (as of August 2021)
FAQ and information regarding NAF no longer requiring upload of the culminating project
Class Management|NAFTrack
View Completed Internships
Learn how to view details of completed internships and their assessments
View Internship Details
Learn how to view and edit different internship details for an academy
View Student Progress Toward NAFTrack Certification
Learn how to view a student's progress report toward NAFTrack Certification
What do I need to provide to Customer Support?
As NAF's Web Services Support grows, we want to continue to work towards amazing customer service and be sure that you know how to get the best...
Create a Class
Instructions on how to create a class in NAFTrack
Class Management|NAFTrack
Internship Assessment Upload
Learn how to properly upload internship assessments into NAFTrack
Internship Management|NAFTrack
Setting Up a Class
Simple directions for setting up a class in NAFTrack
Upload Grades/Scores for Courses
Simple directions for uploading student course grades and scores
Class Management|NAFTrack
Monitoring Classes
Monitoring the status of your classes
Class Management|NAFTrack
Entering Grades/Scores for Courses
Simple directions for entering students grades and scores for courses
Class Management|NAFTrack
Managing Course Recognition Requests from Students
Once a student submits a request, it needs to be approved by a teacher.
NAFTrack
Editing Class Details
Quick and easy directions to edit class details
Unlock EOC for NAF Courses
How to unlock EOC exams for NAF Courses in NAFTrack Certification
NAFTrack|Class Management
Managing Course Recognition Requests (School Leads)
Once a student submits a course recognition request, it will need to be approved the academy lead.
NAFTrack|Class Management
Add a Teacher to ASH
Teachers who don't exist in ASH must be added in by academy or district leadership so they can access NAFTrack and ASH pages
Quality Center
Upload Internships (Excel file)
An alternate method of creating new internships by uploading an Excel spreadsheet with the internship information
Internship Management|NAFTrack
NAF Next 22 Tech Training
If you are attending NAF Next 2022 in Dallas, please read this article about how to submit a ticket to get you started in the Tech Support section...